HIM 350 is SNHU’s Communication and Technologies course. It centers on healthcare communication technologies: telehealth modalities, evidence and documentation, secure messaging and handoff tools, communication audits, patient reminders, portals and texting, health literacy and plain language, accessibility and the digital divide, HIPAA and substance use disorder confidentiality in digital communication, social media professionalism and technology rollout planning. Every module below opens a full sample paper or takes a free request for one; searches like "him 350 module 3", "HIM350 sample paper" and "HIM 350 milestone example" land on this page.
What HIM 350 is really about
As the communication course in SNHU's BS Health Information Management sequence, HIM 350 rewards technology choices tied to evidence, documentation and privacy rules. Graders look for accurate descriptions of each technology, research on whether it works and for whom, attention to what must be documented in the record, awareness of patients with limited literacy or internet access and communication plans with audiences, messages and measures.
The author of every sample here is a composite health information coordinator at Sandstone Behavioral Health, a community agency with six outpatient clinics across three rural counties, about 14,000 active clients and 310 staff, including an outpatient substance use disorder program. Since 2020, 48% of therapy visits have moved to video or phone, reminders still go out by robocall, only 22% of clients use the portal and case managers often text clients from personal phones. Across the term, the coordinator audits these tools and proposes changes. The coordinator and agency are illustrative.
What HIM 350’s modules ask for
Across eight modules, HIM 350 typically asks for discussions of technology's effect on healthcare communication, short papers on telehealth, clinical communication tools, patient communication and privacy, two projects that audit an organization's communication technologies and plan improvements and a closing reflection.
Where students lose points in HIM 350
The most common HIM 350 deduction is recommending a technology without evidence that it works or without saying how it will be documented. The second is ignoring patients who cannot use it, such as those with limited literacy, disabilities or no reliable internet. Graders also mark down privacy sections that mention HIPAA but miss stricter rules for substance use disorder records, and communication plans that announce a change without audiences, timing or measures. The fix is to pair every tool with evidence, records, access and rules.
The HIM 350 drawers
HIM 350 Module 1 Discussion example
Opening the term, a composite health information coordinator writes this post at a rural community behavioral health agency where video and phone visits jumped from almost none to nearly half of therapy sessions, using Patel and colleagues' national telemedicine data, Shigekawa and colleagues' evidence review and Kontos and colleagues' digital divide findings to weigh what was gained and who may have been left behind. Full sample paper, read it free.
HIM 350 Module 2 Telehealth Short Paper example
Written by a composite health information coordinator at a rural behavioral health agency, this paper explains telehealth modalities, the evidence for telemental health from Hilty and colleagues and Shigekawa and colleagues, national use patterns from Patel and colleagues and the documentation elements a telehealth note needs, with an audit of 200 notes, coding basics and rules that keep changing. Full sample paper, read it free.
HIM 350 Module 3 Clinical Communication Short Paper example
This paper, from a composite health information coordinator, maps how clinicians at a rural behavioral health agency talk to each other, pagers for the crisis team, record in-baskets and ad hoc phone calls, and weighing secure messaging using Przybylo and colleagues' trial, in-basket burden using Tai-Seale and colleagues and structured handoffs using Starmer and colleagues' I-PASS study, with a focus on hospital discharge follow-up and what belongs in the record. Full sample paper, read it free.
HIM 350 Module 4 Project One example
A communication technology audit by a composite health information coordinator at a rural behavioral health agency: an inventory of eight channels, staff and client surveys, message logs, a policy review and documentation checks, each channel scored on effectiveness, access, documentation, privacy, cost and staff experience, with research on telemental health, secure messaging, health literacy and the digital divide guiding judgments and priorities. Full sample paper, read it free.
HIM 350 Module 5 Patient Communication Short Paper example
A composite health information coordinator examines how a rural behavioral health agency communicates with clients between visits: moving from robocalls to text reminders using Guy and colleagues' meta-analysis, making portals and materials usable for clients with limited literacy using Berkman, Schillinger and Stossel and colleagues and closing access gaps identified by Kontos and colleagues, including language and disability access. Full sample paper, read it free.
HIM 350 Module 6 Digital Privacy Short Paper example
A composite health information coordinator weighs the privacy and professionalism risks of digital communication at a rural behavioral health agency: case managers texting from personal phones, email with clients, a public social media page and the stricter confidentiality rules for substance use disorder records, drawing on Tran and colleagues, Chretien and colleagues, Greysen and colleagues and McCarty and colleagues. Full sample paper, read it free.
HIM 350 Module 7 Project Two example
A rural behavioral health agency's communication improvement plan, written by its composite health information coordinator: a secure texting platform saving to the record, two-way reminders, crisis team messaging with pager backup, easier portal enrollment, plain-language materials, telehealth documentation fields and a social media policy, plus a rollout communication plan by audience, training, a budget, a timeline, measures and risks, grounded in research on messaging, reminders, telemental health, literacy, the digital divide and Part 2. Full sample paper, read it free.
HIM 350 Module 8 Discussion example
The closing post of a composite health information coordinator, reflecting on a term spent studying how a rural behavioral health agency communicates: telemental health that works for most clients, per Hilty and colleagues, a digital divide that leaves some behind, per Kontos and colleagues, and professional boundaries online, per Greysen and colleagues, with the lesson that the best tools protect relationships rather than replace them. Full sample paper, read it free.
Your classroom shows something else?
Southern New Hampshire University revises courses; module counts and deliverables shift between terms. Send what your classroom shows and the desk matches it exactly.
Using a HIM 350 sample the right way
Read an HIM 350 sample by checking whether each technology is backed by research, whether documentation requirements are named and whether patients with limited literacy or access are considered. For HIM 350, send the assignment wording, the setting you are writing about and the rubric; a first custom sample is returned free in 24-48h.
HIM 350 questions, answered
What does HIM 350 cover?
Telehealth, clinical communication tools, patient communication technologies, health literacy, privacy and professionalism in digital communication and technology planning.
Is HIM 350 a technical course?
It is applied rather than technical: it focuses on how communication tools are chosen, documented, protected and adopted.
What makes a strong HIM 350 paper?
Evidence for each tool, documentation requirements named, attention to access and literacy and privacy rules applied precisely.